Tag Archives: managed services agreement

Ensuring Service Quality: Key Components of a Strong Managed Services Agreement

Two businessmen in suits going over a managed services agreement

An MSA is a managed services agreement, a standard service contract when businesses outsource a managed IT service to a third-party company. It is imperative that these contracts are carefully drafted, reviewed, and redlined by all parties. If your company has a legal counsel, this document is typically reviewed by them; however, legal counsel is […]