Privacy Policy
This Privacy Policy describes Infinity Network Solution’s policies and procedures on the collection, use, and disclosure of personal information.
We use your personal information to provide and improve our services. By using our services, you agree to the collection, use, and disclosure of information in accordance with this privacy policy.
Collection of Personal Information
While using our service, you may be asked to provide personal information that may be used to contact or identify you. Infinity Network Solutions only has access to and collects personal information that is willingly and voluntarily provided by our customers. We may collect your personal information when you submit a form, use our website, place an order for a product or service, or via a contract, quote or invoice. Personal information we may collect includes but is not limited to:
- First and last names
- Business names
- Email addresses
- Mailing addresses
- Phone numbers
- Cookies and usage data
- Any information you directly provide to us
Cookies and Tracking Methods
Cookies are small pieces of data that are placed on a user’s hard drive and often include an anonymous unique identifier. Cookies do not invade your privacy or steal your personal information. You can set your browser to refuse all cookies, however if you do not accept all cookies, you may not be able to use certain parts of our service. Infinity Network Solution’s website may use cookies and similar tracking technologies. Cookies allow us to analyze the volume of users visiting our website and user behaviour. Cookies helps us to better understand how our customers and prospective customers interact with our site, which helps us improve our website and services.
Use of Personal Information
Personal information that is collected and stored by Infinity Network Solutions is solely used to develop, provide, and administer our services. We will communicate the intended purpose of personal information to clients, either before or at the time of collection, unless the purpose for collection is apparent and the client willingly provides their information for that purpose. We may use personal data provided by our clients to:
- Verify identity;
- Open and manage client accounts;
- Contact our clients regarding our services;
- Manage requests and respond to inquiries;
- Provide and maintain our service;
- Protect against fraud or error;
- Meet regulatory and legal requirements.
We will not sell or rent your personal data to anyone. Infinity Network Solutions will not share personal information to third parties outside of the organization, unless a third party provides services on behalf of the organization and need access to the information related to their services. We may disclose your personal information in the good faith belief that release is necessary to comply with applicable legislation, protect the rights or property of the company, protect the safety of users or the public, or to examine misconduct connected to the service.
Consent
Infinity Network Solutions will obtain customer consent to collect, use, or disclose personal information before or at the time of collecting the information. Consent may be orally, in writing or implied where the reason for the collection, use or disclosure is apparent and the client willingly provides their information for that intended purpose. Clients have the right to withdraw their consent at any time, unless the personal information is required to provide a service, or the withdrawal would prevent the performance of a legal requirement. Infinity Network Solutions may use or disclose an individual’s personal information without consent for the following circumstances:
- The collection, use or disclosure of the information is permitted or required by law;
- the personal information is useful in the investigation of a contravention of a federal, provincial, or foreign law;
- To comply with a judicial proceeding, court order or legal process;
- An emergency occurs that threatens a person’s life, health or security;
- The information is publicly available;
- To investigate a breach in an agreement;
- To collect a debt;
- To seek legal advice from a lawyer;
- To protect the company from fraud.
Protecting Your Personal Information
Your privacy is important to Infinity Network Solutions. Any information obtained by Infinity Network Solutions from clients is kept confidential. We will protect personal information in a manner appropriate for the sensitivity of the information. All information is securely locked and protected. Your personal information is secured both online and offline. We have implemented physical, technological, and organizational safeguards to protect your personal information from unauthorized access, loss, or theft including:
- Limiting the collection, use, and disclosure of personal data to that is only reasonable for the operation of the business;
- Passwords, encryption, and firewalls;
- Alarm systems, limited access to files, and employee training and agreements.
Retention of Your Personal Information
Infinity Network Solutions will retain your personal information for as long as necessary for the purposes that are identified in this policy. We will also retain your personal information for as long as required to comply with applicable legislation and legal obligations.
Accuracy and Access to Your Information
Infinity Network Solutions will make every reasonable effort to ensure that your personal information is accurate and complete. Individuals are requested to notify Infinity Network Solutions of any change in personal or business information. You have the right to contact us at any time to request access to your personal information that we have collected about you and how it is being used. You may also make a request to revise or update your information, as well as request to have your data be removed.
Changes to Privacy Policy
Infinity Network Solutions may amend or update our privacy policy from time to time. Any amendments or updates to this policy will be posted on our website to keep clients informed of our policies and procedures on the collection, use, and disclosure of their personal information.
Contact Us
If you have any questions or concerns about this privacy policy, you can contact us at privacy@infinityns.ca.