B2B Managed Service Provider
Infinity Network Solutions (INS) is a Business to Business (B2B) Managed Service Provider (MSP). We’ve been servicing North American clients with a concentration on Southern Ontario for over a decade. We provide timely and expert Information Technology (IT) solutions to a wide array of business segments including Agriculture, Corporate, Education, Government, Health, Not for Profit, Manufacturing and Retail.
We act as your internal IT staff providing help desk, project and IT security needs. We advocate for you when dealing with technology vendors, ensuring quick turnaround and resolution of issues.
STRATEGIC IT PLANNING
Providing complete IT managed services whereby your services, computers and devices are under the control of a centralized management system which maintains security patches, updates to installed software and proactive, scheduled maintenance of your businesses’ computers.
WE WORRY SO THAT YOU DON’T HAVE TO
Infinity Network Solutions Managed Services are in continuous contact with over 3000 devices. If any of your businesses’ hardware under management, reports an error a service ticket is automatically generated and routed to the appropriate resources for review and resolution. We’re always there, watching and ensuring that you have business continuity and guaranteed up-time.
We have weekly scheduled maintenance for your businesses’ hardware and software, whereby pre-tested security patches and updates from Microsoft, Adobe, Java, Firefox and Chrome are installed. All of this is done seamlessly.
Infinity Network Solutions remote monitoring tool actively monitors servers and critical network devices to alert of any issues that may affect your business. We perform pro-active system maintenance on all devices ensuring they’re running at optimal performance.
MANAGED IT SECURITY: PUT YOUR BUSINESS UNDER LOCK & KEY
In the last few years, security breaches, hacks and data ransom has increased. At Infinity Network Solutions, we offer solutions to minimize these threats.
Ninety percent (90%) of issues can be handled remotely through our secure support tool (Bomgar). When you call our office a technician will answer the phone, not a cumbersome answering machine that will delay resolution of your issue. Usually we can solve the problem in the first call. Our 24×7 support coverage ensures that your downtime is kept to minimum.