Remote Support

Remote Phone Support

Infinity Network Solutions will help you over the phone with our remote computer support capabilities. A small download enables our tech support team member to view your screen, as if they were beside you working on the same problem! All that's required is an internet connection for this to work.

Remote Network Monitoring

Your computer & network systems can develop problems at any time. With our remote software we can actively monitor and track your businesses critical IT systems, devices and software including:

  • Individual components
  • Firewall status
  • Anti-Virus software updates
  • Internet access & connectivity
  • Your website status 
  • Critical Microsoft operating system and security updates
  • ... anything that is connected to your network